Customer Service Portal

Account Registration

Create an ezHub account to manage your mortgage online

Our commitment

Shellpoint Mortgage Servicing is committed to working with each of our customers to provide the highest level of service possible.

About us

NewRez LLC
dba Shellpoint Mortgage Servicing
P.O. Box 10826
Greenville , SC 29603-0826
Main Office NMLS ID# 1105391

NewRez LLC
dba Shellpoint Mortgage Servicing
Houston , TX
Branch Office NMLS ID# 1105392

Contact us

Toll-free Phone: +1 (800) 365-7107
Toll-free Fax: +1 (866) 467-1137
Website: Shellpoint Mortgage Servicing

Hours:
Monday - Friday: 8am - 10pm EST
Saturday: 8am - 3pm EST